Privacy Policy

Your privacy matters to us. This policy explains how calyproxcelion collects, uses, and protects your personal information when you use our business presentation platform.

Information We Collect

calyproxcelion collects information to provide better services to our users. We gather this data through various means when you interact with our platform, create presentations, or communicate with our support team.

Personal Information

Name, email address, and contact details when you register for an account
Business information including company name, industry, and professional role
Payment information processed securely through our certified payment processors
Communication preferences and marketing consent status

Usage Data

We automatically collect information about how you use our platform, including presentation creation patterns, feature usage, and technical data such as IP addresses, browser types, and device information. This helps us improve our services and troubleshoot technical issues.

How We Use Your Information

Your information helps us deliver, maintain, and improve our services. We process your data based on legitimate business interests and, where required, your explicit consent.

Providing access to presentation creation tools and platform features
Processing payments and managing your account subscription
Sending important service updates, security alerts, and support messages
Analyzing usage patterns to enhance user experience and develop new features
Providing customer support and responding to your inquiries

Marketing Communications: We only send marketing emails to users who have explicitly opted in. You can withdraw consent at any time using the unsubscribe link in our emails or by contacting our support team.

Data Sharing and Third Parties

calyproxcelion does not sell your personal data. We share information only in specific circumstances necessary for service delivery and legal compliance.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These include cloud hosting services, payment processors, and analytics providers. All service providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. We also reserve the right to share information to protect our rights, property, or safety, or that of our users or the public.

Your Rights Under UK GDPR

As a UK-based service, calyproxcelion complies with the UK General Data Protection Regulation. You have several important rights regarding your personal data.

Access: Request copies of your personal data and information about how we process it
Rectification: Ask us to correct inaccurate or incomplete personal information
Erasure: Request deletion of your personal data under certain circumstances
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or for direct marketing

To exercise these rights, contact our Data Protection Officer at info@calyproxcelion.com. We'll respond to your request within one month and may ask for identification verification to protect your privacy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

End-to-end encryption for data transmission and storage
Regular security audits and penetration testing
Multi-factor authentication for administrative access
Automated backup systems with secure off-site storage

Organizational Measures

Our team receives regular data protection training, and access to personal data is restricted on a need-to-know basis. We maintain detailed records of data processing activities and have established procedures for handling data breaches.

Data Retention and Deletion

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Account Data: Retained while your account is active and for 12 months after account closure
Presentation Content: Stored according to your preferences with options for automatic deletion
Payment Records: Maintained for 7 years to comply with UK financial regulations
Support Communications: Kept for 3 years for quality improvement purposes

When data is no longer needed, we securely delete it using industry-standard data destruction methods. You can request immediate deletion of your data by contacting our support team, subject to legal retention requirements.

International Data Transfers

While calyproxcelion operates primarily within the UK, some of our service providers may process data in other countries. We ensure all international transfers comply with UK data protection laws.

Transfer Safeguards

When transferring data internationally, we use approved transfer mechanisms such as adequacy decisions, Standard Contractual Clauses, or certification schemes. We regularly review these arrangements to ensure ongoing compliance and protection.

Cookies and Tracking Technologies

calyproxcelion uses cookies and similar technologies to enhance your user experience, analyze platform usage, and provide personalized features.

Essential Cookies: Required for basic platform functionality and security
Performance Cookies: Help us understand how users interact with our platform
Functional Cookies: Remember your preferences and personalize your experience

You can manage cookie preferences through your browser settings or our cookie preference center. However, disabling certain cookies may affect platform functionality.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify users of significant changes through email or prominent platform notifications.

Last Updated: February 2025. We review this policy annually and update it as needed to ensure accuracy and compliance with current regulations.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, please contact us:

Email: info@calyproxcelion.com

Address: W View Rd, Bedminster, Bristol BS3 3JL, United Kingdom

Phone: +447813674285

We typically respond to privacy inquiries within 48 hours and formal data subject requests within one month as required by UK GDPR.